Privacy Policy

WaterLux Installations, LLC ("WaterLux," "we," "us") respects your privacy. This policy explains what information we collect through WaterLuxit.com and how we use it.

Information we collect

• Information you give us: your name, phone number, email address, ZIP code, details about your home and water, and any message you send through our forms.
• Information collected automatically: basic usage data such as pages visited, the website that referred you, device and browser type, and advertising campaign details (for example, UTM parameters).
• Cookies and similar tools: we may use analytics and advertising tools such as Google Analytics and the Meta pixel to understand how our site is used and to measure our advertising.

How we use your information

• To schedule and perform your water test and respond to your requests
• To contact you by phone, text message or email about your request and our services
• To improve our website, services and advertising
• To keep records and meet legal obligations

Text messaging

If you opt in to receive text messages, we use your mobile number to send messages about your request and service. See our SMS Terms for details. We do not sell, rent or share mobile phone numbers or text messaging opt-in data with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers who help us send messages and run our business (for example, our customer management platform), only as needed to provide those services.

How we share information

We do not sell your personal information. We share it only with service providers that help us operate (such as our CRM, scheduling, hosting and analytics providers), when required by law, or to protect our rights.

Your choices

• Reply STOP to any text message to stop receiving texts.
• Use the unsubscribe link in any marketing email.
• Contact us to ask what information we have about you or to request that we update or delete it.

Data security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.

Children

Our website is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

WaterLux Installations, LLC
641 Country Heights Drive, Lake St. Louis, MO 63367
Phone: (636) 538-9009
Email: russ@waterluxit.com
Or use our contact form.